Tuesday, September 23, 2008

Sold Out at 6pm on Sunday (21 Sept 2008)

We started to distribute free sampling with mini size puff to our customers since yesterday. The response was quite good. This is a good idea to let our customers to test it first before they decide to purchase it. All of the customers liked our cream puff after they had tested our free sampling mini puffs. Some of the customers failed to eat our cream puff in one bite. As a result, the cream spread out from the puff and dropped on shirt or floor. Therefore, we strongly recommend our customers to finish in “One Bite” and have the real taste of our puff.


mini & ORIGINAL Cream Puffs



mini Cream Puffsssss


Cream Puffs Family

Today our friends came to help us as a “promoter” in front of our counter. They bought cream puffs and white coffee from us and enjoyed in front of our counter. After all, they helped us to take order and promote our cream puffs to the customers. So we could prepare the order one by one smoothly. Thank you so much.

These two days our cream puffs were sold out so quickly compare to last two weekends. Today we closed our shop at 6pm because all cream puffs sold out. In the evening time, there was a Japanese couple who came and wanted to buy 16 pieces of cream puffs. Unfortunately, we only had 15 puffs left as our stock for this evening. So we were able to sell the remains cream puffs to them. At the last moment, there were still some customers making queue at our counter. So we packed the mini cream puffs in 4 pieces per pack and sold at RM 1.00. It was quick to sell mini cream puffs as well; we could sell it within 10 minutes.

We feel glad to see our customers enjoy our cream puffs. It is really happy to see their satisfaction for the cream puffs.

Monday, September 22, 2008

Halal Ingredients

We are using Halal ingredients for our cream puff, fresh local eggs, non-alcohol vanilla essence and fine flour from bakery dealer.

Some of our Muslim customers might wonder whether we are using the Halal product or not. We do use Halal ingredients so that everybody can enjoy our cream puffs without any worries. During this Puasa season, our cream puffs are suitable to serve during Buka Puasa. We advice our customers to put in the fridge and serve in cold during Buka Puasa. The taste is different again from the just baked cream puff which the cream is melting like ice-cream in your mouth.

New Flavour Released

We just released a new flavor which is “CAPPUCCINO” for our cream puffs. This is a rich cream with cappuccino taste for those who love coffee. The taste is different from the regular classic vanilla which as our basic flavor. This cream suits with a cup of hot coffee and enjoy with your beloved or family.

The price for one piece of Cappuccino cream puff is same with the classic vanilla which is RM 2.60. Combination order with classic vanilla cream puff is also available when you take the 4 pieces set order. This can let our customers to enjoy both tastes at the same time.


Friday, September 12, 2008

Cream Puffs


Someone might wonder how the puff looks like before it is baked. It is interesting to see the baking process of puffs in the oven. All of the raw puffs look alike to one another after squeeze on the baking plate. During the baking process, the shape of the puffs starts changing. It is like the process of how human beings grow up in the same environment. They are provided with the same temperature, ingredients, size and environment in one same oven. The growth of each puff changes in certain points. Some puffs look like wearing a cap on the head; some are fat and short whereas some are tall and slim. It seems like human beings in physically as well. Day by day as time passed by, we know how the puffs’ “characters” are.

11th Day

This is the 11th day since the first day of operation. Our operation and routine go more smooth compare to the first day of our job. We can manage the things efficiently so far and utilize our ability to settle the problems.

The most important thing for our shop now is to advertise the existing of Kobe Cream Puff in Centre Point Palm Square. After 11 days of operation, there are still not much people know about this shop yet. Some of the customers are still giving us a first trial. Hopefully, by the end of the month much more people will know the first Kobe Cream Puff shop in Borneo.

10th September 2008

It was quite boring and not much people hanging around in Centre Point this morning. At first, we were worried about today sales. Luckily, in the afternoon our Japanese customers came and supported us. It was really quick sales. They tested 1 piece at the counter then shouted “Oishii!!! (Yummy!)” then they decided to buy a lot to distribute to family and friends. It is a very good advertisement for us as well. Thank you very much!

Mostly everyday there are a few puffs left at the end of the day which the amount is not enough to sell to customers. There was a guy came and wanted to buy 4 pieces of puff yesterday. Unfortunately, we just had two more puffs left. We felt so sorry for him that only could get two puffs because he couldn’t share with another two friends who came along with him.

Operation Hours

Starting from 9 September 2008, our opening hours is from 11 am until 9.30 pm during weekdays; 10.30 am until 9.30 pm during weekends and public holiday. If the cream puffs are sold out, the counter will close earlier than the time stated. Please come and get our fresh cream puffs at your desired time.

Some people might wonder why we open at such late time. The process to produce the first cream puff on the day takes us about two hours everyday. It is because we do not use any frozen dough or frozen cream from the day before. Therefore, Kobe Cream Puff is called a just made healthy cream puff which is suitable for everybody.

Wednesday, September 10, 2008

8th September 2008

Today is Monday which is considered most tire day with low tension mood for working adults and students. Not much people hanging around in Centre Point as compare to the weekend. It will be a long day for us today.

6th September 2008

This is the first weekend after Kobe Cream Puff started its operation. It has been a very busy weekend for two of our shop staff. We really feel happy and thankful to our customers who tried our cream puffs. It is so happy to see our customers’ smile and node while having our puffs.

Lately, we released “Cold Cream Puff” which is served in cold. When you enjoy the “Cold Cream Puff”, the cream tastes like ice-cream with vanilla fragrance. Most of the customers like the “Cold Cream Puff’ as well. We recommend our customers to keep in fridge after return home if they do not serve immediately.

Today is quite a long day of our business operation. There are many different types of customers who came to our shop. Some customers become our regular customer already; parts of customers give their first trial to us. One of my customers said that “My mum fall in love with it already”. Whereas another customer comment is “I love it so much and share with my friends”. We feel so grateful for the people who appreciate our cream puff. There were very meaningful comments for us.

At the end of Saturday operation, we still had 5 pieces of cream puffs left. Fortunately or unfortunately to say, there were two groups of the customers came at the same time. Both groups of the customer requested to purchase 4 pieces each. This is the crucial moment for us, we feel so sorry for our customers. So at last one customer could get 4 pieces and the other customer could get 1 piece only. Start from today we have to serve more puffs to our customers…

Friday, September 5, 2008

3rd Day of Operation

We started business operation for Kobe Cream Puff from 1st September 2008. We are so happy to see the smile of customers.

Most of the customers gave the first trial to our cream puff. And most of the reactions were quite good. Mainly our customers are working adults and youngsters. We are thinking the way to attract kids and family to our shop.

We wish more people will try our cream puff. Please come to support us.


KOBE CREAM PUFF
(kiosk in Centre Point Sabah 4th Floor Palm Square)




















Our Customers